Resident Portal ยท Live ticket tracking

Your home.
Our commitment.

Submit a maintenance request or HOA issue in seconds โ€” then follow every step of the workflow live as it gets handled.

Submit a request โ†’No login required
๐Ÿ Maintenance
๐ŸŠAmenities
๐Ÿ“‹HOA Issues
๐Ÿ“กLive updates

How it works

01

Submit

Fill out the short form โ€” name, unit, priority, and a quick description of the issue.

02

We route it

Your ticket enters our n8n automation โ€” triaged, assigned, and tracked through the entire vendor workflow.

03

Track live

Your personal status page updates every 4 seconds โ€” Received โ†’ Reviewed โ†’ Scheduled โ†’ In progress โ†’ Resolved.

Maintenance technician

Maintenance

Plumbing, HVAC, and common-area repairs โ€” submit once and track the whole vendor workflow in real time.

Community pool

Amenities & questions

Pool hours, clubhouse bookings, noise concerns โ€” same form, same traceable process.

Community Incident Board

Active incidents in your association ยท last 24 hours

Open a ticket

Incident desk

Open a ticket

Submit once โ€” then track every step on your personal status page.

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ยฉ 2026 SweetHOA